The new convention on remote working of 20 October 2020

In Brief

The pandemic has deeply changed our ways of working. As such remote working is becoming more widespread to the extent that a new petition on the matter has gathered almost 6 000 signatures and relaunched the debate.
As a result, a new agreement has just been signed by the social partners on 20 October 2020 to set up a more flexible remote working framework.

The new convention on remote working of 20 October 2020
  • Distinction between occasional and regular remote working

The former convention of 2006 only applied to regular remote working, excluding the occasional.

The new convention defines occasional teleworking as “remote working carried out to deal with unforeseen events or when remote working represents less than ten percent on average of the home-based worker's normal annual working time”.  Remote working is to be considered as regular in other cases. 

  • Remote working should be voluntary and based on a common agreement

Remote working should be based on a common agreement between the employee and the employer.

When the remote working is occasional, the employer should provide the authorised employees with a written confirmation. If the remote working is done on a regular basis, certain points should be defined between the two parties, such as:

  • The place chosen for remote working;

  • The hours and days of the week in which the remote working is performed;

  • The possible compensation of benefits lost and not linked to the presence at the office.

  • The principle of equal treatment

The offsite and the onsite workers should be treated equally, particularly in terms of:

  • employment conditions; 

  • working time;

  • remuneration;

  • access and promotion conditions;

  • access to company’s information;

  • conditions of professional training and work-life balance.

  • Work equipment

Concerning the equipment and materials, the employer should provide the necessary means to work remotely, covering its costs such as the ones related to communication fees, for example. It could be a monthly allowance to be determined in writing between the parties.

  • The return to the classical way of working

The employer or the employee should be able to request a return to the classical work modality at any given time.

When the remote working happens regularly, the return to the onsite work modality should be established in a written common agreement.

Cross border workers

The agreements with France, Belgium and Germany concerning the maximum days of home-based working have been extended until 31 December 2020.

The right to disconnect

The right to disconnection will be studied and discussed during the first quarter of 2021 by the Chambre des Députés in order to address the new challenges caused by remote working. 

PwC Luxembourg ( is the largest professional services firm in Luxembourg with over 2,800 people employed from 77 different countries. PwC Luxembourg provides audit, tax and advisory services including management consulting, transaction, financing and regulatory advice. The firm provides advice to a wide variety of clients from local and middle market entrepreneurs to large multinational companies operating from Luxembourg and the Greater Region. The firm helps its clients create the value they are looking for by contributing to the smooth operation of the capital markets and providing advice through an industry-focused approach.

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at and

Contact us

Vinciane Istace

Partner, PwC Luxembourg

Tel: +352 49 48 48 2112

Nelly Mazzarol-Denizon

Managing Director, People & Organisation, PwC Luxembourg

Tel: +352 49 48 48 2171

Follow us