Exploring Women’s Workplace Experiences: a Cross-Cultural Conversation

Wilma is very excited about reconnecting with her friends from the University of Amsterdam. She can’t believe it’s already been ten years since they all completed their Master’s degree in Corporate Finance and went back to their home countries to start their careers.  With a hint of nostalgia, Wilma recalls …

Empowering banks through a business-led technological transformation

Leonard couldn’t lull himself into dreamland. His bedside clock kept reminding him of the unforgiving passage of time—it was now 5am—and he was getting more and more jittery. You see, later that day, his team would receive training on Artificial Intelligence (AI) and how to use it in their department. …

Is it time for (re)insurers to crack the code on AML/CFT with artificial intelligence? 

Artificial Intelligence (AI) has caused revolutionary changes in the rapidly evolving fields of technology and finance. It brings unprecedented opportunities for innovation and efficiency, but it also introduces new challenges, especially when it comes to financial security.   Anti-Money Laundering (AML) is one critical area where the combination of AI …

What’s driving the new era for managed services in the alternatives investment industry?

According to our recent outsourcing study (we will come back to it later), 90% of Luxembourg’s financial centre outsources activities, confirming that outsourcing is more than just a hot topic, it’s a reality already well established in the financial sector’s organisation landscape. In addition, the market is increasingly looking to …

Empowering citizen experience: trends and strategies in Luxembourg’s public services

We start this blog entry with a trip down memory lane. Imagine you are back in 2012, waiting at the bus stop to get to work. It’s 7:48am, then 7:53am and finally 8:01am… Your bus was due to arrive at 7:40. ‘What the heck is happening?’ you wonder, your emotions …

Workforce in the Luxembourg healthcare sector: A system up against the wall

Throughout the COVID-19 pandemic, the confined population constantly praised the work of health professionals who worked tirelessly every day to make sure patients received the care they needed.  However, as the lockdown came to an end and we returned to a semblance of normalcy, the scarcity of healthcare staff in …

GenXYZ Boom: A Cross-Generational look at Future Expectations

In the ever-changing tapestry of our society, each generation contributes unique threads that weave together the fabric of our cultural identity and define who we are. As the world progresses, generational gaps become more apparent, often accompanied by a plethora of clichés and stereotypes that attempt to define each cohort.  …

Never Say Never – The myth of Intra-Group Outsourcing Exits

“Impossible! It doesn’t make sense!” – Léa, Compliance  “How would you even do that?” – Julie, Head of IT  “What are the consequences?” – Karl, Risk  Meet John, an IT Officer at a local Luxembourg AIFM, core member of the IT team, whose primary responsibility is to look after Information …

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