Managed Services for Banking

Partnering for success

Benefits of choosing Managed Services

Our Managed Services offer unparalleled flexibility to adapt your bank to changing needs and requirements. Whether you require additional support during peak seasons or wish to streamline operations during slower periods, our scalable solutions ensure that you always have the right level of support at the right time.

Ensuring seamless operations is paramount, especially in today's dynamic business environment. Managed Services provide robust continuity measures to mitigate the risk of disruptions, allowing your bank to focus on core business activities with confidence and peace of mind.

In a rapidly evolving regulatory landscape, agility is key to staying ahead of the curve. Managed Services offer agile solutions that can quickly adapt to changing regulatory requirements, industry trends, and technological advancements, keeping your bank compliant and competitive. Leveraging advanced automation technologies, our Managed Services streamline processes, reduce manual intervention, and enhance responsiveness. This automation not only accelerates regulatory compliance but also frees up your resources to focus on strategic initiatives, ensuring your bank can swiftly respond to market changes and opportunities.

By leveraging our scale and efficiency, Managed Services provide significant cost savings compared to employing full-time staff or managing support functions in-house. Our streamlined processes and optimised resource allocation translate into lower operational expenses for your bank.

Access to a dedicated team of seasoned professionals with diverse expertise is a hallmark of Managed Services. Our specialists bring years of experience in advisory, compliance, and reporting, ensuring that your bank receives top-notch support and guidance.

Benefit from our deep industry knowledge and exposure to leading practices across diverse sectors. Our Managed Services professionals continuously monitor industry trends, emerging regulations, and best practices, providing your bank with valuable insights and strategic recommendations to optimise tax operations and drive business growth. 

In an increasingly interconnected world, access to global resources and expertise is essential for multinational banks. Managed Services offers access to specialised resources and subject matter experts across regions, ensuring that your bank receives comprehensive support tailored to its specific needs, regardless of location.

Our added value

  • 300+ experts in Banking
  • Extensive expertise with AML & Tax transparency topics (CESOP, FATCA/CRS, QI,  etc.) and risk, regulatory & compliance topics (DORA Managed Services, regulatory watch etc.)
  • Multidisciplinary Luxembourg team covering all aspects of Banking and Capital Markets industry with broad experience and knowledge, supported by the international network
  • Best in class technological solutions
  • Innovative client experience platform and KPI tracking
  • Scalable and flexible to accommodate your specific requirements

How we assist you in transitioning to our Managed Services seamlessly and without disruption

We start with a comprehensive assessment of your bank’s unique needs and challenges. Our strategic consultants work closely with your team to understand your objectives, pain points, and opportunities for improvement. We then develop a tailored Managed Services plan that aligns with your strategic goals and ensures a seamless transition to our Managed Services model.

Our implementation phase is meticulously planned and executed to minimise disruption to your bank’s operations. We deploy our team of experienced professionals who integrate seamlessly with your existing processes, leveraging best-in-class tools and methodologies to ensure a smooth and efficient transition. Our focus is on delivering immediate value and setting the foundation for long term success.

Once our Managed Services are in place, we provide continuous support to maintain and optimise your support functions. Our dedicated team monitors performance, identifies areas for improvement, and implements enhancements to keep your operations running smoothly. Regular reviews and feedback loops ensure that our services evolve with your needs, providing ongoing value and improvement.

We prioritise risk management by implementing robust controls and monitoring mechanisms. Our proactive approach helps identify potential issues before they become problems, ensuring that your bank’s operations remain compliant and secure. Our expertise in regulatory requirements and industry standards helps mitigate risks and protect your bank’s reputation and assets.

Effective communication and transparency are key components of our Managed Services. We provide regular reports and updates on the performance of your support functions, offering insights into efficiency gains, cost savings, and compliance status. Our open lines of communication ensure that you are always informed and can make data-driven decisions with confidence.

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Contact us

Julie Batsch

Audit Partner, Banking and Capital Markets Leader, PwC Luxembourg

Tel: +352 62133 24 67

Ryan Davis

Advisory Partner, Risk & Compliance Advisory Services, PwC Luxembourg

Tel: +352 621 333 580

Nenad Ilic

Tax Partner, Banking & Capital Markets Tax Leader, PwC Luxembourg

Tel: +352 62133 24 70

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