We will work alongside you through all the stages of your journey.

Our goal is to transform your ideas and vision into ideal experience within few weeks and prototype them. We offer you a new structured way of solving problems. We combine existing knowledge, new human centered insights and a process of trying things out quickly and pivoting in order to test with end users.

User Research, ideation, Prototyping, screen design, usability testing… whatever happens in the Experience Center will happen fast!

  • Experience Design
  • Service Design
  • Journey Mapping
  • Screen Design
  • Prototyping
  • Usability Testing

Experience Design

How does it work?

User Research

We begin by taking a closer look at our users. We gather insights about their behavior, preferences and feelings.

  • Stakeholder interviews
  • User personas
  • Quantitative survey
  • Storyboards

Then, we analyse user research results as we try to spot patterns and understand different paths users take.

  • Service blueprint
  • Consumer journey map
  • Task analysis
  • Use cases and scenarios


Together, while keeping the result of analysis in mind, we co-create ideas that have a potential to solve end user issues.

  • Co-creation workshops
  • Experience Map
  • Service Blueprint
  • Card sorting

We will turn the concepts into testable output prior to entering into any form of implementation.

  • Sketching, Wireframe
  • Prototypes
  • Usability tests

Contact us

Gregory Weber

Gregory Weber

Experience Center Leader, PwC Luxembourg

Patrice Witz

Patrice Witz

Technology & Digital Leader, PwC Luxembourg

Edouard Nollet

Edouard Nollet

Experience Center Senior Manager, PwC Luxembourg

Thomas Sun

Thomas Sun

Experience Center Lead Visual Designer, PwC Luxembourg