Risk, Regulatory & Compliance

Risk and complexity are inherent elements of our business environment. They can be found in new technologies, cyber threats, regulatory requirements and changes in accounting and tax rules. Risk is by far the greater threat, as it can easily spread over the globe undetected and has a much larger and far-reaching impact.

Our experienced risk management professionals can help you develop best practice governance, policies, systems, processes and methodologies to identify, measure, manage, reduce and report any risk that your institution is facing or might face in the future.

Our risk management services can support a wide range of financial institutions, including credit institutions, payment institutions/electronic money institutions, asset managers and insurance companies.

Our clients:
  • Credit institutions of all sizes, including Systematically Important Institutions (O-SIBS and G-SIBS) and directly supervised institutions, located in Luxembourg and other EU countries and covering the following activities:
    • Retail banking
    • Corporate banking
    • Private banking
    • Investment banking
    • Custodian and asset services/management
    • Credit card services
  • Professionals of the financial sector (PSF) such as investment advisers and private portfolio managers
  • Payment institutions/electronic money institutions in Luxembourg
  • Insurers
Our services:
  • Financial Risk
  • Non-Financial Risk
  • Regulatory Risk
  • Risk Reporting
  • Risk Management Framework

People, Experience & Change

Digitalisation and new regulation push banks to adapt their HR organisation and philosophy to drive business transformation from the inside.

To attract and retain highly skilled people, you'll have to go through several stages, from auditing your current service to gathering the right resources to train your employees.

Your key challenges

  • Designing an effective HR strategy aligned with your business strategy;

  • Attracting and retaining top talent in a highly competitive market;

  • Managing performance and aligning individual goals with your organisation’s objectives;

  • Defining appropriate recognition and reward schemes to ensure maximum output;

  • Assessing the required leadership competencies and skills within your organisation and bridging any gaps;

  • Buildings and maintaining employee commitment;

  • Defining suitable career development and management options for your organisation and employees;

  • Making sure your compensation policies and practices are fully compliant with regulations;

  • Implementing HR technology and information systems.

Our solutions

Our People, Experience & Change experts can help transform your employees into a sustainable source of competitive advantage.

As People experts, we bring the knowledge, skills and experience you need to address any people oriented issue and move towards a real connection with your core business.

As we're part of the world’s foremost HR professional network, you can count on us for innovative solutions that have already proven their efficiency.

Discover more:


Vinciane Istace
Partner, People Experience and Change Leader | Diversity and Inclusion Leader
Tel: +352 49 48 48 2112



Corporate Finance

We help organisations execute deals and create value through mergers, acquisitions, disposals and restructurings. We work with you to develop the right strategy before the deal, identify issues and points of negotiation during the deal and to make sure the changes will create value after the deal.

Our Services

We make sure you extract and deliver deal value.

We deliver robust valuation opinions to help you take better decisions.

We provide you with expert reviews of financial information and deal support.


Grégoire Huret
Tel: +352 49 48 48 2132

Marco Houscheid
Tel: +352 49 48 48 2160


The technology revolution has been accelerating in the past two decades and financial institutions can no longer avoid it. Banks will eventually have to embrace new technologies and use digital tools to be where their customers are and discover their unmet needs.

Your key challenges:

Discover more:

Our team helps you figure out, develop, enhance and transform how your IT tools work, as well as provide your customers with the most secured and efficient services.


Thierry Kremser
Tel: +352 49 48 48 2269

Patrice Witz
Tel: +352 49 48 48 3533


Banks are facing challenging times these days. They have to monitor, assess and implement a permanent flow of new regulation, while digitalisation is changing customer behaviour. In addition,  while innovation driven by FinTech companies offers new ways to operate, it also opens the field to new competition. All these entail a permanent change in operations, organisation and business models of banks operating in Luxembourg.

Our team of experienced banking consultants will help you to master these challenges:

  • We assist you in the implementation of new regulation and help you to manage the impact on your operation.
  • We help you define new operating models to accommodate new requirements driven by your customers or to cope with increasing cost pressure demanding for new and more efficient ways to run the business.
  • We help you review your business model and your strategic positioning towards your market and towards your Group.
  • We assist you in large transformation and change projects through professional project and programme management.

Discover more:


Jörg Ackermann
Tel: +352 49 48 48 4131

François Génaux
Tel: +352 49 48 48  4175

Lionel Nicolas
Tel: +352 49 48 48  4172

AML & Financial crime

Financial crime is an increasing concern for all financial institutions, from the largest and internationally active global financial institutions to local banks. Preventing and detecting financial crimes is to become one of their biggest challenges, the impact of which extends well beyond monetary losses to reputation and brand, employee morale, business relations, as well as regulatory sanctions.

Regulators and law enforcement agencies are focused on ensuring that financial institutions are in compliance with increasingly complex regulatory requirements in the context of financial crime prevention.

Our areas of particular expertise include AML/KYC, fraud, economic sanctions (e.g. OFAC) and cybercrime, as well as anti-bribery and corruption, as well as all aspects of transaction surveillance and monitoring. We work with you to come up with innovative and advanced solutions for responding to Financial Crime incidents, remediating past deficiencies, developing enhanced operating models, and optimising transaction monitoring systems.

Discover more:



Roxane Haas
Tel: +352 49 48 48 2451

Michael Weis
Tel: +352 49 48 48 4153

PwC's Academy

PwC's Academy leverages PwC's expertise to provide organisations across sectors and geographies with premium learning experiences.

Our goal is to help develop the knowledge, skills, competences and expertise of people; to help organisations grow and retain their talents. We implement vocational training best practices that privilege quality, efficiency and innovation, and remain continuously attentive to the needs of our clients. Our mission is carried out by our team of experts, who share their knowledge and know-how gained through years of working with leading organisations around the world. 

PwC's Academy is a vocational training organisation approved by the Luxembourgish Ministry of Education, Children and Youth. The Luxembourg state provides training subsidies under certain conditions, according to the Law of 22 June 1999 modified by the Law of August 2017 (more information here). 

Discover more


Etienne Hirsch
Head of PwC's Academy
Tel: +352 49 48 48 6022

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