Planet

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  • Report
  • October 15, 2024

The long-term preservation of the planet is a common responsibility between Government, private businesses and citizens. 

"As we progress on our journey towards Net Zero, we recognise that the challenges are many and complex. We face real-world constraints, and the limitations imposed by people, technologies and practices. However, we believe that with improved data collection, we can better measure our progress, adapt our strategies, and comply with the EU Corporate Sustainability Reporting Directive. Together, we can make a tangible difference for our planet."

Anne-Sophie Preud'homme, Chief Administrative Officer, PwC Luxembourg

In FY20, we reached a significant milestone by making a worldwide commitment to achieve Net Zero greenhouse gas (GHG) emissions with near-term science-based targets for FY30, in line with a 1.5-degree scenario to prevent the worst impacts of climate change, as set out in the Paris Agreement. Our targets are validated by Science-Based Targets initiative:

  • Reduce scope 1 and 2 absolute emissions by 50% from a FY19 base by FY30;
  • Reduce absolute business travel emissions (scope 3) by 50% from a FY19 base by FY30;
  • Commit that 50% of our purchased goods and services suppliers (by emissions) have set science-based targets to reduce their own climate impact by FY25;
  • Transition to 100% renewable electricity by FY30; and
  • Continue to counterbalance our emissions through high-quality carbon credits. 

To strengthen the credibility of our reporting, this year, we began auditing our GHG emissions data through external, network-level assurance.

In FY20, we committed globally to achieving Net Zero GHG emissions by FY30, with specific targets for reducing absolute emissions across scopes 1, 2, and 3, transitioning to renewable energy, and ensuring our suppliers set science-based targets, while continuing to counterbalance emissions with high-quality carbon credits.



Total emissions: Scope 1, 2 and 3 (business travel)

Since we began measuring emissions in 2007, we have significantly reduced our total carbon footprint. A new baseline was set by the PwC Network in FY19, and our ambition to halve our carbon footprint by FY30, is measured against that. Most of our remaining emissions are from Scope 3 sources, the most significant of which relate to business travel related to client work and client-related events.

The COVID-19 pandemic has accelerated the shift to remote working and demonstrated the feasibility of new delivery models of our services, as part of a longer-term transformation. Then, since FY19, we succeeded in decreasing our emissions by 55%. This is a good start, but we need to keep that CO2 consumption level up to FY30, while we expect a significant increase in our activity until then. This is quite a challenge. 

Scope 1, 2 and 3 business travel emissions (tco2e)

FY24

2,838


FY23

2,949

FY22

2,391


Trend

Target

-50% by FY30

IMS (Inspiring More Sustainability)

To achieve our goal, we collaborate with PwC Network and local associations like IMS (Inspiring More Sustainability).

Green Business Event

To uphold our commitment to reducing our environmental impact, we proudly obtained the Green Business Event logo for our two largest corporate events, namely our Christmas market and our Staff Day. As the first private employer to receive this logo, we are dedicated to adhering to the guidelines for all future events.


Scope 1 & 2 emissions*

In FY24, our Scope 1 emissions have decreased by 31% as compared to FY19. Our focus has been on reducing emissions from our company car fleet as well as transitioning to rental cars that are exclusively hybrid or electric. We have also encouraged people to use alternative means of transportation with lower CO2 emissions, such as public transportation and sustainable mobility solutions. Despite a significant increase in the number of electrified vehicles during FY24, the end of fiscal measures allowing teleworking has led to a massive return to the office, with increased use of all types of vehicles, leading to a slight increase of our CO2 emissions compared to last year. 

To further reduce our emissions, we have updated our car policy to focus on transitioning to 100% electric leased vehicles. Since 2023, all newly leased cars must meet a maximum emission limit of 50 g CO2/Km, opting for plug-in hybrid or electric vehicles and by January 2030, all newly leased cars will be fully electric.  

Our current head office, Crystal Park, is an energy-efficient building, which achieved a rating “Excellent” from the Building Research Establishment Environmental Assessment Method (BREEAM). For this building, we have been purchasing 100% renewable electricity generated in Norway from hydropower from the Luxembourg Energy Office. The increase compared to last year is attributed to higher electricity consumption resulting from the higher level of occupation of our buildings, the expansion of our satellite offices and the increasing number of electric cars recharging their batteries in our premises (which accounted for about 9% of our total consumption since we have doubled the number of charging stations in January 2024).  

In FY24, we implemented various energy-saving measures in our building, monitored by a centralised system. Regular energy reports are issued, and adjustments have been made to optimise lighting and temperature settings.

Moreover, several measures have been implemented to mitigate our IT-related emissions, including the purchase of energy-efficient screens, the reduction of the number of printers and the substitution of old printers with more energy-efficient models, and the configuration of energy-saving parameters on our employees' laptops. Additionally, we are working to enhance data optimisation, storage, and performance. Our IT team regularly takes part in community-driven calls (such as the PwC Europe green tech community), to exchange insights and solutions for more sustainable IT-related practices between PwC territories. Additionally, the atrium of our main building is partially heated by the heat produced by our data centres.

To further reduce our environmental impact, we plan to move to an even more energy-efficient headquarters (expected for completion in 2027). This new building will be fully taxonomy-compliant and carbon-neutral (in construction and operations). It will use 100% renewable electricity and will be WELL Platinum certified  and BREEAM Outstanding Environmentally certified. Thanks to photovoltaic panels and more energy-efficient equipment, our future campus is expected to allow a reduction of our electricity consumption by 30% and our heat usage by 70% compared to the current headquarters.

Scope 1 emissions (tco2e)

FY24

216


FY23

178

FY22

304


Trend

Scope 2 emissions (tco2e)

FY24

415


FY23

365

FY22

447


Trend

Target

-50% by FY30 vs FY19


Business travel emissions (scope 3)*

Business travel is an essential part of how we operate and service our clients. It is also our largest source of (controlled) emissions (about 80%). Our objective is to reduce by 50% our business travel emissions by FY30 compared to our FY19 emissions. 

Our Scope 3 emissions for FY24 remain well below FY19. We will continue to work to reduce our emissions as part of our aim to halve our operational footprint by FY30 compared to the FY19 baseline. See our PwC Luxembourg's sustainability transformation journey.

To manage our Scope 3 emissions target, we have implemented measures to reduce emissions and to decouple travel from the growth of our business by strengthening our travel policy. Our target is to limit our carbon emissions to half of our FY19 emissions while our business continues to grow.

To achieve this goal while continuing to keep a focus on building strong and personal client relationships, we are focusing on:

  • Travelling smarter: When travel is necessary, we prioritise cleaner transportation modes, such as travelling by train instead of flying whenever possible,
  • Travelling less: We engage with our clients from the outset of an assignment regarding trip planning to reduce the number of journeys, identify the key moments of a mission lifecycle to decide between remote or face-to-face meetings, use local or regional resources, review the international training and events planning, and encourage hybrid types of meetings for larger groups with some physically present and others via videoconference, and
  • Monitoring: We endeavour to monitor travel CO2 emissions closely. A CO2 budget for business trips is allocated to each line of service and managed by the sustainability leaders, then monitored by our central Net Zero and travel teams.

Scope 3 emissions (tco2e)

FY24

2,207


FY23

2,406

FY22

1,640


Trend

Target

-50% by FY30 vs FY19

In FY25, we will continue our strategy by reinforcing the following areas:

  • Strengthen our business travel policy - Before planning a trip, we think about whether it's necessary, if we can do it remotely, and how to reduce emissions if we need to travel. We will continue to enforce the new rules put in place in FY24 for travel, which are contributing to cutting down on trips and the number of travellers,
  • Further develop our travel dashboard - Monitoring our current emissions compared to the target and being able to detect trips that could be replaced by virtual meetings, 
  • Promote the rental of electric or hybrid vehicles and the usage of electric or hybrid taxis, and
  • Encourage our travel organisers to promote train travel, when possible, instead of short flights and to sort flights not only by cost but also by CO2 emissions and to select the flights with the lowest CO2 emissions.

Commuting

In addition to our actions to reduce our business travel emissions, we are implementing measures to reduce emissions from employee commuting, such as the development of our network of satellite offices located near the borders. We will continue to expand them as we are growing very quickly and are aiming to double the number of seats available in the next couple of years, as well as find innovative solutions to enable this expansion sustainably. In FY24, we opened our eighth satellite office in Windhof, close to the Belgian border.

We continue to develop our mobility strategy to take into account the significant increase in traffic forecast in the National Mobility Plan 2035. To succeed, we are focussing on encouraging car-pooling and car-sharing, EVs/hybrid car leasing, soft mobility, and public transport.

Every year, a mobility survey is sent to all employees to understand their commuting habits, estimate the associated emissions and find solutions to lower their carbon footprint. The results are shared both internally and externally with mobility stakeholders (such as City of Luxembourg, Ministère de la Mobilité et des Travaux Publics...) to raise awareness and encourage the adoption of sustainable transportation options. PwC Luxembourg also participates in the "European Mobility Week" every year and coordinates initiatives (e.g., conferences) related to this topic.


Supplier emissions (Scope 3)*

In July 2021, our emissions reduction targets were independently validated by the Science Based Targets initiative (SBTi).

We are encouraging our suppliers to get their emission reduction targets validated by the Science Based Targets initiative (SBTi). Our goal is to have at least 50% of CO2 emissions related to the supply chain with suppliers validated greenhouse gas reduction targets by FY25. In FY24, we assessed that 42% of our CO2 emissions were from suppliers with valid near-term Science-Based Targets, meaning we are one step away from reaching our target.

By encouraging our suppliers to decarbonise their operations and products, we will create a “ripple effect” in the market. This is where we can have a significant impact in accelerating the global transition to the Net Zero economy.

We assess potential GHG emissions and gather environmental information from new suppliers. If GHG emissions might be important, we inform them about our SBTi commitment and encourage their participation. We aim to work with SBTi-certified suppliers and support others in meeting these standards. To the extent possible, we prioritise local products to reduce our carbon footprint and support the local economy, with 70% of our purchases in value terms coming from local suppliers. This year, we onboarded key suppliers onto the SBTi and updated our procurement practices to align with Ecovadis certification and PwC’s Net Zero commitment. 

In FY24, we’ve been digitalising our procurement processes to centralise purchasing. This enhances visibility into our purchases and ensures that the products we acquire align with our ESG standards.

From FY25 onward, we plan to strengthen our risk assessment by updating our supplier screening process to ensure it remains effective and current. This ongoing effort is crucial for maintaining the integrity and reliability of our supply chain and gathering data to measure our progression towards our challenging targets of 50% of suppliers with GHG reduction targets (by emissions).

% of suppliers with GHG reduction targets (by emissions)

FY24

42%


FY23

41%



Target

50% by FY25 vs FY19

Scope 3 supply chain emissions (tco2e) 

FY24

16,140


FY23

22,406



Renewable electricity*

In our eight offices, 95% of our purchased electricity comes from renewable sources. Our main office, Crystal Park, has been 100% powered by renewable electricity since 2011. The slight decrease compared to last year is due to the expansion of our satellite offices with the opening of a new Windhof location, where we don't control the source of renewable emissions. Discussion with the landlords is planned to understand — and if needed, to influence — their choice of energy.

% of electricity sourced from renewables

FY24

95%

FY23

98%



Target

100% by FY30


Emissions offset*

We recognise the importance of actively reducing the climate impact of our own operational footprint now. That is why, to mitigate our impact today and in the future, we will continue to support high-quality independently verified carbon reduction and removal projects.

Since 2022, we have been purchasing credits through a centralised carbon credit procurement service provided by the PwC Network. Since this year, we have offset 100% of our emissions through our participation in the LEAF coalition (Lowering Emissions through Accelerating Forest finance). 

In recent years we offset:

  • 2,370 tonnes CO2 in FY22 with Natural Capital Partners, and
  • 4,173 tonnes CO2 in FY23 with EcoAct 
  • 3,887 tonnes CO2 in FY24 with LEAF

In both FY23 and FY24, we offset 1.4 times more than the emissions we produced, as the offsets were calculated based on initial estimates and we succeeded in issuing less tco2.

Carbon credits (tco2e)

FY24

3,887

FY23

4,173



Target

Transition to 100% carbon removals by FY30

As an office-based business, our land use impact is minimal but still important for us to monitor. 

Among our nine current offices and our future main campus, three offices (Wemperhardt, Dudelange and Biwer Wecker) are adjacent to protected areas and/or Key Biodiversity Area respecting national rules.

*Includes all our sites owned, leased or managed in or adjacent (i.e., within 1km) to protected areas and/or key biodiversity areas (KBA).

Source: Zones protégées d'intérêt national - Luxembourg Cadastre - Key Biodiversity Area - IBAT alliance

Number of sites adjacent to protected areas*

FY24

3

Given the office-based nature of our operations, we maintain a relatively small water footprint, and none of the water we use is sourced from regions with high-baseline water stress. To monitor and improve our environmental practices, a technical audit of PwC’s catering supplier is conducted every three months, to raise awareness and enhance water conservation efforts. This ongoing evaluation ensures that our suppliers align with our sustainability goals.

In FY24, we observed a 36% increase in water consumption, not only but mainly due to a technical issue in our water pressurisation system. This being solved, in FY25, we should be a bit higher than FY23 figures, as we face higher occupancy rates and increased usage of our building facilities, making it challenging to achieve further reductions. To mitigate, we will intensify our awareness campaigns to reduce our water consumption toward our employees and our suppliers working on our sites. We will also stop automatic irrigation in the outdoor park, as already done in FY24.

On the longer term, to strengthen our commitment to sustainability, we will introduce a water recovery system outdoors and indoors at our new headquarters. This system will enable us to capture, treat, and recycle water, effectively reducing our overall usage.

Megalitres of water consumed (m3)*

FY24

22,724

FY23

16,705


Trend

*Megalitres of water consumed for our operations. 
Data is currently only available for our main building, Crystal Park.
Data source: Gestion technique centralisée (GTC).

In our ongoing efforts to enhance waste management, we have achieved a 52% reduction in overall waste production since FY19. Paper waste has been reduced by 37% compared to FY22, and two cardboard presses were installed in 2023 to streamline waste collection and reduce city pickups, making our process both more cost-effective and sustainable. The reduction in paper waste also comes from a generational culture shift towards a paperless environment due to the digitalisation of documentation and internal processes. In addition to that, we observed a 45% reduction in incinerated waste, which is attributed to the improved accuracy of our figures done in collaboration with SuperDreckKëscht (SDK). Following this review, we adjusted the number of containers provided by the City of Luxembourg to better reflect our waste volume. Finally, composted waste has more than doubled compared to FY22, following the request of SuperDrecksKëscht to install compostable bins on our premises, with plans for further expansion in all our offices. We are dedicated to the ongoing enhancement of our waste management practices and will continue to seek innovative ways to further achieve our sustainability goals.

Total waste managed in Kg*

FY24

212,310


FY23

287,750

FY22

255,118


Trend

*Recycled waste (paper, electronical waste, commingled recyclables), incinerated waste, waste to landfill, composted waste. Scope: Crystal Park

At Crystal Park, waste risk assessments are conducted to ISO 14024 standards, and waste sorting is audited and certified by SuperDrecksKëscht, an initiative of the Ministry of Environment in Luxembourg. We have also signed the IMS’s “Zero Single-Use Plastic” manifesto in 2018 which led us to significantly reduce our plastic consumption.

To manage our waste responsibly, we follow the 5R waste management strategy:

  • We Refuse (e.g., through a no-straw policy),
  • Reduce (using energy-efficient printers),
  • Reuse/Refurbish (donating and leasing furniture),
  • Recycle (e.g., batteries, IT equipment, and coffee pods),
  • and Repair (restoring equipment).

Our main type of waste production is IT waste and food waste. For IT waste, which includes screens, phones, and printers, we focus on repair, recycling, redistribution to employees, and donations to associations. In FY24, 13 tonnes of food waste were generated.

Indicators FY22
FY23
FY24
Recycled waste (paper, electrical waste, commingled recyclables) 
82,180

92,831

 

65,000
Incinerated waste 128,850 121,860 71,521
Waste to landfill 24,346 34,813 32,871
Composted waste  19,742 38,246 42,918
Total  255,118 287,750 212,310

PwC Luxembourg has committed to adopt the Corporate Sustainability Reporting Directive (CSRD) which integrates the principal principles of TCFD for its FY26 reporting. By taking this step one year in advance of the requirement applying to large private companies in the EU, we are demonstrating a steadfast commitment to sustainability within our firm.

PwC Luxembourg Annual Review 2024

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