Use of Data Analytics and Artificial Intelligence 2021

What has changed for Luxembourg companies in the past two years?

In 2021, Artificial Intelligence (AI) is no longer a new phenomenon knocking on doors with opportunities. AI is already integrated very well into our daily lives, especially in the way we do our business. Over the last few years, companies in most industries have recognised the importance and urgency to get onboard with the AI revolution and have invested time and money as well as the best of their talent into AI related projects.

We've conducted a study to better understand where Luxembourg companies stand in terms of Data Analytics and Artificial Intelligence. In this study, a sequel to our first "Use of Data Analytics and Artificial Intelligence by Luxembourg companies" study, conducted in 2019, we aim at better understanding where Luxembourg companies stand in terms of Data Analytics and Artificial Intelligence, and tracking the progress of the Luxembourg ecosystem.

How data-driven is Luxembourg?

In Luxembourg, companies are generally becoming more data-informed. However, being data-informed can be very different from being data-driven.

Data privacy continues to be the area of highest focus about 90% of companies already attaining maturity. Moreover, adopting a more data-driven approach, Luxembourg companies have high maturity in domains such as data analysis data architecture. Also, 42% of companies show high maturity in data integration in decision support which is a key indicator of being a data-driven company.

On a scale of 1 to 10, how would you rate your company in terms of maturity with regards to…

How data-driven is Luxembourg?

Embracing and Investing in AI

There has been a widespread increase of acceptance of Artificial Intelligence in Luxembourg companies over the past two years. AI has become a subject for business and digital/data teams rather than just R&D and IT teams as it was a few years ago.Thanks to advancements in AI services, training and business use cases, data professionals can now lead AI projects. This is in line with key trends globally that see an increased operationalisation of AI.

Main divisions responsible for piloting AI-related projects

Main divisions responsible for piloting AI-related projects
Data-related positions in place within Luxembourg companies

Data-related positions in place within Luxembourg companies

Invest in people

The biggest hurdle in the deployment of AI remains the lack of training, experts and general knowledge of AI among company executives, and the war for talent is not over yet, as 50% of companies rely mostly on internal tools and resources rather than on external ones (20%).

Contact us

Thierry Kremser

Advisory Partner, Deputy Advisory & Technology Leader, PwC Luxembourg

Tel: +352 49 48 48 2269

Andreas Braun

Advisory Director, AI & AI Lab Leader, PwC Luxembourg

Tel: +352 62133 23 66

Loic Dunand

Advisory Managing Director, Data and Analytics Leader, PwC Luxembourg

Tel: +352 49 48 48 2150

Julien Melotte

Audit Partner, Industry & Public Sector, Sustainability, PwC Luxembourg

Tel: +352 49 48 48 5287

Stéphane Rinkin

Tax Partner, VAT, PwC Luxembourg

Tel: +352 49 48 48 2044

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