People Process Outsourcing (PPO)
Digitise and optimise your payroll and HR administrative functions.
Handle the impacts of your employees' life events appropriately and manage their various daily queries expertly and confidentially.
Empower your HR data: make a difference by using your data to substantiate your decisions and communicate more transparently among multiple stakeholders: CEO, HR, Finance, IT … and your People.
Your challenges
- Keep your data safe. Keep tabs on its status, where it is held and who has processed it.
- Get rid of the burden of high implementation costs for IT equipment and maintenance.
- Stay focused on your competencies and delegate non-core administrative processes.
- Benefit from a flexible solution with the relevant capacity and budget.
- Retain control over your HR data by using data-analytics and reporting functionalities.
- Navigate across one single platform, streamlining data input and sharing.
- Empower your People with self-service capabilities.
- Have support in place for all your HR administration.
- Ride the digital transformation safely.
PPO: our flexible and cost-efficient service providing HR with operational excellence and real-time access to your HR data.
We have an INTEGRATED, DIGITAL and COMPREHENSIVE administrative HR suite that is compliant with Luxembourg requirements and aligned for you to use efficiently.
Our "People Process Outsourcing" solution is cloud-based and allows you to assign the operations and responsibilities of your HR administrative processes to PwC as a service provider.
PPO is powered by Educos and offers a scalable approach: only the functionalities that concern you need be activated, with no limitations on volume or interdependence: each module is autonomous and you are invoiced on a fee-for-service basis.
The service entails no infrastructure costs, does not require any resources and grants access to highly competitive premium HR services.
Our services
Our dedicated team will help you manage your Payroll and HR administrative activities via our online HR service platform, ensuring permanent support and complementary assistance, as shown below.
Payroll is a basic service for your staff, which is why accuracy and timeliness in paying salaries are considered clear indicators of quality and respect. Payroll services do more than just calculate salaries: they need to be able to respond to any tax or social-security questions that employees may have, and to coordinate reporting requirements with the competent authorities. This module allows you to encode and maintain the data needed to calculate salaries. It also enables you to consult and download electronic payslips and employees' annual salary certificates.
Our solution enables employees to use a self-service tool to apply, amend, cancel and receive approval/rejection for their leave requests. The administrative follow-up is significantly simplified, while giving transparency to data that is sensitive to the employee.
This functionality enables you to digitise and structure all the data and documents relating to your employees clearly and efficiently. It grants you autonomous and independent access to your HR data at all times, from both the employer's and the employee’s perspective.
It is essential that HR information can be consulted, extracted and assembled so that all the company’s decision-makers stay informed. This module gives you access to pre-formatted analytical reports serving as a barometer to monitor your HR function; standard reports that can be generated according to your needs; and customised reports tailored to your activities.
Our PPO team's mission
Our mission is to deliver value to you and your People.
What we bring to you to make a difference:
- A partner who can assist you with your company’s day-to-day Human Capital Management ("HCM") and can help you manage/check your information and share it with the right people in a timely manner
- An expert with an extensive knowledge of Luxembourg’s legislative requirements
- A provider with a global reach and a proven track record
- Availability and dedication
- Consultants to help you assess your HR processes, from the design phase to procedural structuring and drafting of policies and guides
- A trusted advisor to assist in the transformation of the HR role in the digital environment
- An integrated approach tailoring practical solutions to suit your strategic and operational goals
Our assistance: employee servicing
Free up your schedule for you and your HR team.
Through a simple subscription, your employees will have access to our HR service platform. Our multidisciplinary team members specialise in practical payroll and HR administrative issues and legal matters in connection with your employees' professional and personal lives (such as parental leave, tax-card requests and child benefits). After verifying the requestor's identity, our employees will respond to any questions your employees may have, by email or over the telephone.
As a company executive, you can also receive a monthly report of requests received to provide an overview of your employees' main concerns.
Contact us
Vinciane Istace
Advisory Partner, People Experience and Change Leader | People Process Outsourcing Leader, PwC Luxembourg
Tel: +352 621 332 112
Advisory Director, People Process Outsourcing (PPO), PwC Luxembourg
Tel: +352 621 336 244
