eXperience by Design Community
eXperience by Design is a format of events, established by professionals from all walks of life who have taken a keen interest in customer centricity and Experience Design. We are building the community to be part of this initiative.
We unanimously believe and hope to bridge the gap that stands today as the proving ground that is legitimizing the practice of CX as a mindset rather than a project bound methodology.
Our promise for the eXperience by Design is to bring you the very best to:
- be inspired by experts and curated knowledge. We want you to walk out of this network with fresh new ideas you will want to test in your organisation, relatable stories of experience design and that great feeling of having cracked the case.
- feel part of a community of people carefully selected and sharing similar challenges -and passionate about their customers-. We're talking about sharing common goals, exchange and support in a safe environment.
- find highly relevant resources that we will be sharing during the various gatherings.
Date & Schedule
Come and share pespectives on Customers interactions & GenAI on the 20th of June 2024.
As usual, we will host this exclusive event on-site at our premises and will close with a cocktail. Please discover below our agenda for this session.
Agenda
| 16:30 - 17:00 | Welcome & pre-networking moment |
| 17:00 - 18:00 | Interactive activity - Building a vision of 2030, with Generative AI at the heart of customer interactions |
| 18:00 - 19:00 | Group discussions on the implications and potential of Generative AI to improve customer engagement |
| 19:00 - onwards | Barbecue & Cocktail |
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