PwC Luxembourg & Microsoft

Creating lasting business outcomes together

PwC is known for providing advisory services when it comes to company transformation.

PwC’s strength is its ability to couple functional transformation to the technical counterpart. We have experience in business strategy as well as technology expertise, which allow us to empower leaders to proactively manage market changes and restructure business models for operational excellence, growth, and innovation. 

By partnering with Microsoft, PwC can provide end-to-end cloud capabilities allowing a thorough digital transformation; modernizing from the back-end with infrastructure technology (Azure) to the front-end (Microsoft 365 - Modern workplace) without foregoing the customer and logistics relationship end of it (Dynamics365).

Microsoft’s ecosystem empowers companies to step fully into a more efficient and cost-managed way of working.

Together, PwC and Microsoft, we bring this added value, which is necessary to make the digital transformation a success, for all our customers.

PwC and Microsoft services

Cloud Transformation comes in different shapes and sizes with Microsoft:

  • Infrastructure services, covered mostly in Azure (comprised of Azure, Azure Stack, Azure Arc)
  • Modern workplace called Microsoft 365
  • Business applications comprised of Dynamics 365 (CRM/ERP) and PowerPlatform (Automation and low-code solution)


Azure is a comprehensive cloud computing platform that provides Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions. It enables organizations to build, deploy, and manage applications and services on a global network of data centers. Azure offers a vast array of services, including virtual machines, databases, AI, analytics, storage, networking, and more. 

Azure is the platform hosting all infrastructure services, such as:

  • Storage (Azure Storage, datalakes, etc.)
  • Compute services (Kubernetes, Virtual Machines, etc. )
  • Identity and security (Azure Active Directory)
  • Integration (API management)
  • Migration & recovery (Site recovery, Migration service)
  • Networking (Application gateway, Virtual networks, etc.)
  •  Databases (Cosmos, SQL, etc.)
  • Management & Governance (Azure Monitor, Azure Backup, Cost Management, etc.)
  • AI & Machine Learning (Cognitive services, Azure OpenAI, etc. )
  • Automated deployment (Azure DevOps)
  • Azure IoT (Azure IoT Hub, Azure IoT Central, Azure Sphere, Azure IoT Edge, etc.)

Azure Stack focuses on bringing Azure services to an organization's own data center or edge locations. It enables consistent development and operational experiences between Azure and the private cloud environment. 

  • Edge and disconnected scenarios: Azure Stack is ideal for deploying applications and services in remote or disconnected locations where low-latency processing, data sovereignty, or limited connectivity are important factors.
  • Data-intensive workloads: Organizations can leverage Azure Stack to process and store large volumes of data on-premises, particularly when moving data to the cloud is impractical due to network constraints or regulatory requirements.
  • Compliance and data sovereignty: Azure Stack helps meet regulatory compliance by keeping sensitive data on-premises while still benefiting from cloud capabilities and modern application development.


Azure Arc focuses on extending Azure management capabilities and services to diverse environments beyond Azure and is focused on hybrid cloud management, multi-cloud governance, and edge computing.

  • Hybrid cloud management: Azure Arc allows organizations to centrally manage and monitor resources across Azure, on-premises data centers, and other public clouds. It provides consistency in application deployments, infrastructure configuration, and policy enforcement.
  • Multi-cloud governance: With Azure Arc, organizations can apply Azure policies, access control, and monitoring to resources deployed in different cloud providers, streamlining governance and compliance efforts in a multi-cloud environment.
  • Edge computing: Azure Arc extends Azure services to edge locations, enabling the deployment and management of containerised applications, IoT solutions, and data services closer to where the data is generated. It reduces latency and improves responsiveness.


Azure’s diversified offerings and versatility allow their services to be centered around specific industries, such as the Financial sector or the healthcare industry.

Microsoft 365 covers many of the features your company may need for collaboration purposes and daily operations. This is the modern workplace solution. Microsoft 365 is the world's productivity cloud designed to help you do more with less across work and life with innovative Microsoft 365 apps, intelligent cloud services, and world-class security.

Here’s a non-exhaustive list of services we can assist you with:

  • Exchange Online. This mail platform can either be a complement to your existing mail system, or ideally replace it altogether.
  • SharePoint Online is a storage solution that also covers collaboration purposes.SharePoint Online empowers teamwork with dynamic and productive team sites for every project team, department, and division. Share files, data, news, and resources.
  • OneDrive for Business is your online hosting platform that allows your employees to access, share, and collaborate on all their files, while maintaining control over company data.
  • Microsoft Teams is the collaboration hub allowing for peer-to-peer, one-to-many and many-to-many communication and collaboration situations. This can be internal to the company, or with external entities (from communication and resources sharing to webcasting).
  • Microsoft 365 Office Applications is the evolution of the Office suite. Boost productivity with Microsoft Word, Excel, PowerPoint, Microsoft Teams, and more - all in one place. This suite now has a web-only version for each of the well-known productivity tools such as Word, Excel, PowerPoint.


  • Many security tools including Microsoft Purview, Microsoft Entra, Microsoft Priva and Microsoft Defender (for EndPoint, for Office365, for Identity, for Cloud Apps and more).
  • Intune as your Mobile Device Management solution. Leverage your cloud environment to manage all your mobile devices and ensure a reinforced environment. Intune allows for mobile device management as well as Mobile Application management, software deployment and Devices OS installation.
  • Improve productivity and provide insights to your company and employees using PowerBi and Viva Insights.
  • Making the most of Copilot by getting an in-depth understanding of how to leverage this new way of working. 

Microsoft 365 makes collaboration with internal and external participants easier for the employees and more manageable for the operations team. Enjoy a better way of working while having better control over the company data and environment.

Microsoft Business applications consist of the following two solutions: Dynamics 365 and Power Platform.

Dynamics 365 is a suite of integrated business applications that help organizations manage various aspects of their operations. Dynamics 365 provides a large selection of Customer Management and Enterprise Resource Planning tools.

We will assist you in defining the right com bination of the existing components in Dynamics 365 for your needs:

  • Dynamics 365 Customer Service
  • Dynamics 365 Field Service
  • Dynamics 365 Marketing
  • Dynamics 365 Finance
  • Dynamics 365 Supply Chain Management
  • Dynamics 365 Human Resources
  • Dynamics 365 Commerce
  • Dynamics 365 Business Central…
  • And other industry-specific and cross-functional modules


PowerPlatform gives your organization the ability to create solutions that accelerate business.  It is the Microsoft solution you’re looking for to replace your legacy core business applications without worrying too much about maintenance hassle. 

Thanks to its low-code/no code approach, it allows you to focus on the business processes instead of the development skills to be sourced.

The following services are part of the Power Platform:

  • Power Apps
  • Power Pages
  • Power Automate
  • Power Virtual Agents
  • AI Builder
  • Power Platform Connectors
  • Accessorily, Power BI

Microsoft Business applications will allow you to drive more efficiency, reduce costs, and create a hyperconnected business that links people, data, and processes across your organization - enabling every team to quickly adapt and innovate.

Case studies

PwC Leading Digital Transformation at a Multinational company

PwC handling User Adoption at a Luxembourghish bank

Digital transformation for a Wealth Management company

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Contact us

Matt Moran

Advisory Partner, Insurance, Alliances Leader, PwC Luxembourg

Tel: +352 49 48 48 2071

Thierry Kremser

Advisory Partner, Deputy Advisory & Technology Leader, PwC Luxembourg

Tel: +352 49 48 48 2269

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