Against the backdrop of the coronavirus crisis, cost reduction and supplier sourcing are currently of high strategic relevance for purchasing departments throughout Luxembourg and the rest of Europe. However, digitalising procurement processes is also a key task. Companies are particularly focusing on digitalising their procure-to-pay processes, which are already widely used in Luxembourg.
The level of increase in digitisation has exceeded 2017 targets, demonstrating purchasing departments’ commitment to digital transformation projects, as well as the growing role of digital technology in the purchasing function. This trend is set to intensify over the next two years, thanks to significant investment by companies of all sizes.
On average, 79% of purchasing departments say that they have seen improvements in business performance and organisational benefits as a result of deploying a digital solution. This is especially true in companies where the solution is strongly taken up by users and its features are used in full.