No Match Found
In our 2020 Annual Review, our Be Well, Work Well initiative was introduced, which is a pragmatic and solution-driven programme offering a range of concrete tools, actions and objectives to ensure that wellbeing is implemented in our work culture. We adapted our programme to the specific pandemic situation: from virtual sports initiatives to keep people in shape to "tips" and tricks to help them keep a balance through critical moments, we provide our employees with many ideas to help them maintain their wellbeing on a daily basis.
In January 2021 we launched the Ready, Set, Recharge programme, a six-month programme open to all our people, focusing on Personal Energy Management - “taking care of myself”. The objective was to help our people restore and maintain their wellbeing by embedding new habits into their work, life and teams. Each month was dedicated to a specific topic (sleep, technology breaks, mental health, etc) for which a range of events, activities and useful tips were suggested.
This initiative was supplemented with a specific programme for our team leaders. A series of workshops was organised, in small groups, to equip team leaders with simple, practical tools to manage their teams remotely by stimulating individual resilience, collective energy and cross-collaboration during home working periods.
Two KPIs are used to track our wellbeing journey and to quantify the impact health initiatives have on our people:
Wellbeing and flexibility index: The results for this index are gathered through the GPS survey in which we are able to get our people’s feedback around aspects such as work-life balance and wellbeing at PwC. This year we have seen a decrease in our Wellbeing and Flexibility index: 51% compared to 60% in 2019.
Burnout rate: Every year, we work with the Luxembourgish Association Pour la Santé au Travail du Secteur Financier (ASTF) to identify the number of cases. This past year, we have seen a sharp decrease with 11 identified cases, compared to 19 in 2020.
These figures confirm the long-term impact of COVID-19 and remote working on our employees. While home-based working may have taken away the stress of commuting for many of our employees, and thereby contributing to our reduced number of burnout cases; it also seems to have enhanced the difficulty in separating professional and personal spheres when at home and thereby creating the perceived need to be ‘always on’ and increasing workload, resulting in greater stress and a negative impact on our people’s wellbeing. We acknowledge that we need to continue to closely monitor the health of our employees, particularly in such complex times.
Audit Partner, PwC Luxembourg
Tel: +352 49 48 48 2133