General Terms and Conditions

By consulting the ("Site"), you accept the following terms and conditions. As the content of the Site might change, we invite you to consult this page regularly.

As used herein, the term "you" and "your" shall mean the user of this Site, and the term "PwC Academy", "we" and "our" shall mean PwC Academy S.à r.l, 2 rue Gerhard Mercator, L 2182 Luxembourg.


1. General Terms and conditions

2. Privacy statement

3. Complaint policy

4. Cancellation policy for open training:

For organisational purposes or in case of absolute necessity, we reserve the right to delay or cancel training courses. In such cases, participants will be advised by e-mail at the latest three working days before the course.

Any cancellation from your side should be communicated in writing at the latest five working days before the training course. Thereafter, full fees will be invoiced. 

However, postponement to another training session already planned is possible and can be done without any additional charge upon written notice at least 24 hours before the start of the course.

In case of an absence due to health reasons and justified by a medical certificate received within 3 working days, the fees will not be invoiced. In case of absence without a medical certificate, the full fees will be invoiced.

5. Course material: Unless otherwise specified, course material is provided under electronic format (PDF) upon the beginning of the related session.

Contact us

Etienne Hirsch

Advisory Managing Director, Head of PwC's Academy, PwC Luxembourg

Tel: +352 49 48 48 4040

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