This training session aims at making MiFID II understandable for each and every employee, whatever their role within the organisation.
We approach this topic using the client experience timeline as a basis to enhance the understanding of what concretely happens and how MiFID II impacts the daily responsibilities of every employee.
This module is part of our MiFID II blended learning curriculum.
Duration: 2h
Language: Available in English and French. The supporting material is only available in English.
Number of participants: up to 15
Available under intra-company course (i.e. dedicated session)
By the end of the training, participants will be able to:
1| Prospecting
2| Contracting
3| Servicing
4| Reporting to client
5| Reporting to regulator
6| Recording
Target audience
This course has been designed with the support and collaboration of Cécile Liégeois, Partner and is coordinated by Isabelle Willequet, Senior Manager at PwC Luxembourg.
Cécile has 23 years of professional experience in Luxembourg and has developed deep knowledge of Luxembourg banking and investment firms regulations, amongst other topics, internal governance, outsourcing arrangements (BPO/ICT/Cloud) and operational/ICT risk management. She is leading projects on new regulations implementation focusing on business, regulatory and operational impacts. Cécile has experience in the external audit (financial and regulatory audit) of entities of the financial sector, mainly in the banking industry, other areas of the financial sector (investment firms, support and specialised PFS), management companies and investment funds.
With 29 years of professional experience in the Luxembourg banking sector, Isabelle has cultivated a profound understanding of banking processes, associated risks, and the implementation of effective controls. She has successfully led numerous operational and regulatory-driven projects across several major banking institutions, showcasing her expertise and leadership in the field.