New World. New Skills.

PwC Global just launched our 2019 Global Annual Review that reports on the actions we've taken together with our clients and other stakeholders to address the biggest issues facing the world in a way that builds trust. For our people, this means living our purpose in all their daily interactions.

Our clients face increasing challenges and opportunities driven by technological advances, stakeholder expectations and other changes. They require us to work together across the broad range of our operations helping them to deal with issues such as cyber security, trust, regulation and strategic workforce planning.

One of the most pressing challenges today is the growing mismatch between the skills people have and those needed for the digital world. At the World Economic Forum in Davos, where we met with more than 150 business leaders last January, just about every conversation ended with the same question: how are we going to prepare our people?

We live in a new world that needs new skills. We're committed to helping our clients to successfully tackle this challenge. In some locations, such as Luxembourg and Singapore, we are learning from government-driven comprehensive efforts to transform the workforce of a region. In other places, we are learning from businesses seeking to raise the acumen of particular employees.

At PwC, we are also facing the same challenge. Our answer has been to start putting into practice the kind of measures we think organisations around the world will need to take. This upskilling journey started in the US and we are now developing plans to offer it to all of our people around the world.

US$3bn investment in upskilling our people globally, and developing and sharing technologies to support clients and communities.

Commitment to tackle the skills gap and reach millions of people by working with governments, businesses and NGOs.

PwC Luxembourg is being pivotal to developing the PwC’s global upskilling solution. Lessons from Luxembourg Skills Bridge, bringing together trade unions, associations and businesses to build digital industries and develop digital skills, are valuable.

What’s Upskilling to us? 

By upskilling, we mean giving our employees opportunities to gain the knowledge, tools and ability they need to use advanced and ever-changing technologies in our offices and their daily lives. Not everyone has to learn to code, but many people need to understand and manage artificial intelligence, data analytics, autonomous vehicles and other technologies we can’t even predict - those emerging now and those that will be created in the future.


01 - Analyse, define Upskilling initiative

Objective: Define the upskilling strategy of a territory, industry or a corporation. Preparatory steps are an essential element in the success of any upskilling initiative.

Outcome: Precise scope, budget, implementation and stakeholders engagement plan.

02 - Design corporate workforce plan skills plan

Objective: Translate technology & digital investment plans into human capital development plans.

Outcome: Forecast FTEs, future jobs (automation), & skills portfolio. Create annual diversity & workforce skills plan.

03 - Perform individual assessment & advice

Objective: Assess employees, identify skills, achievements & motivation.

Outcome: Cross-fertilisation. Increased understanding of employee motivators and company's intent.

04 - Match Jobs & engage workers

Objective: Match employees (existing skills, motivation, profile alignment) to future jobs.

Outcome: Increased employee mobility, Upskilling contract between workers & organisation with future job.

05 - Select trainings & providers

Objective: Ensure streamlined, effective training programme to upskill worker.

Outcome: High level of employability & worker motivation. Effective collaboration between worker, corporation, association/unions & government accelerated job placement

06 - Monitor, evaluate & improve policy

Objective: Ensure transversal continuous improvement & communicate successes

Outcome: Streamlined programme administration, market alignment, "good news" stories, clear understanding of potential job scenarios, clear return of investment

Contact us

Christian Scharff

Partner, People & Organisation Leader, PwC Luxembourg

Tel: +352 49 48 48 2051

Laurent Probst

Partner, PwC Luxembourg

Tel: +352 49 48 48 2199

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