Smart Identity is becoming the new normal - How to make it happen for airports?

Smart Identity is becoming the new normal - How to make it happen for airports?

Travellers around the world are taking notice: travelling is getting increasingly complicated and at times, frustrating. Recent security threats have put pressure on airports to increase security presence and surveillance, which has a toll on customer experience. At the same time, airports have little contact with their customers. How can we combine great service and high security, while improving passenger processes?

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Philippe Pierre

Advisory Partner, Government & Public Services Leader, EU institutions Leader, PwC Luxembourg

Tel: +352 49 48 48 4313

Serge Hanssens

Advisory Partner, Government & Public Services, PwC Luxembourg

Tel: +352 49 48 48 2189

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