Practical toolbox for managers

The promotion to a management or team leader position brings with it new expectations and challenges. Up to this point, career success is based mainly on technical expertise. Managers and team leaders, however, require a whole set of behavioural skills: they need to be able to lead, to delegate, to motivate and to give effective feedback.

This compact two-day training programme, developed by PwC's Academy, allows participants to acquire a practical toolkit of tried and tested management techniques that will help them to be successful in their management role.

15 and 16 June 2020 (ENG)

Price: 1200.00 €

Duration: 14h

Language: English, also available in French

Number of participants: max. 12



By the end of this course, participants will be able to:

  • Explain the key requirements related to a managerial role

  • Use increased self-awareness as a basis for developing their own management style

  • Improve personal effectiveness

  • Build valuable interpersonal relationships in a professional environment

  • Define their own approach to leadership



  • Leaders – born or made?
  • Management – a question of personality
  • Self-Management and productivity
  • Principles of effective communication
  • Trust and credibility
  • Setting goals
  • The rules of delegation
  • Giving feedback
  • Influencing styles
  • Assertiveness
  • Individual action planning

Target audience

  • Participants foreseen for promotion to a management or team leader position
  • Recently promoted managers or team leaders
  • Managers or team leaders who have been active in their role for up to three years

Our lead experts

Scott Levey is a Director at Target Training GmbH, and has 18 years of training experience, delivering effective soft skills and management training solutions for a broad range of clients across Europe.  In addition to his responsibilities as a manager, Scott remains actively involved in analyzing clients’ needs, designing and developing practical and transferable training interventions, and executing effective programs. Scott is licensed to use the Trompenaars Intercultural Awareness Profiler and is also Kirkpatrick Training Assessment certified.

Target Training GmbH has been delivering effective soft skills training solutions for over 15 years, working specifically with PwC’s Academy for over 7 years.  Target Training specializes in building communication and interpersonal skills and helping participants successfully apply what they have learned in the international workplace.

Contact us

Contact details

PwC's Academy, Crystal Park Building, PwC Luxembourg

Tel: +352 49 48 48 4040

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