Giving & receiving constructive feedback

A regular dialogue between the employee and his/her manager is necessary in a process of continuous improvement and personal development. In this context, it is essential to provide constant and constructive feedback to your people.

This training offers participants the opportunity to become familiar with techniques of giving feedback to your people.

18 May 2021 (ENG) - 9am-1pm

Price: 400.00 €

Duration: 4h

Language: English, also available in French and Luxemburgish

Number of participants: max. 12

Objectives

By the end of this course, participants will be able to:

  • Use constructive feedback techniques in the context of performance management
  • Provide continuous and evidence-based feedback
  • Use adapted techniques to structure the feedback
  • Communicate effectively
  • Identify emotions and manage difficult situations

Content

  • What is feedback and how to use it to motivate our people
  • Identify appropriate moments to give feedback
  • Different feedback techniques
  • Tools to structure feedback
  • Key success factors and pitfalls to avoid
  • Feedback as a powerful trigger of emotions

Target audience

  • Human Resources Professionals
  • Managers newly promoted

Our lead experts

This training is coordinated by Vinciane Istace, Partner, People & Organisation for PwC Luxembourg.

This training will be presented by People & Organisation experts.

Vinciane has been with PwC for more than 25 years and became Head of the firm’s Human Resource department in 2003 after having worked as an Auditor and Chartered Accountant. In her executive role of Human Capital Partner then Leader, she structured PwC HR operational capabilities, and co-designed and deployed the firm’s HR strategy. This role exposed her to the diversity of all the lines of services in Luxembourg, totalling 2,850 people with the valuable support of a team of 50 HR engaged experts.

She is currently the leader of the People and Process Outsourcing (“PPO”) practice, proposing assistance to our clients in the field of payroll, immigration and HR administration driven by high quality standards and of the People and Organisation (P&O) team, providing HR advisory services from HR strategic design  to implementation.

She has also the privilege of acting as the Diversity & Inclusion Leader for PwC Luxembourg. In that role, she ensures the deployment of the D&I ambition.

Contact us

Contact details

PwC's Academy, Crystal Park Building, PwC Luxembourg

Tel: +352 49 48 48 4040

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