Giving & receiving constructive feedback

A regular dialogue between the employee and his/her manager is necessary in a process of continuous improvement and personal development. In this context, it is essential to provide constant and constructive feedback to your people.

This training offers participants the opportunity to become familiar with techniques of giving feedback to your people.

Price: 400.00 €

Duration: 4h

Language: English, also available in French and Luxemburgish

Number of participants: max. 12

objectifs

Objectives

By the end of this course, participants will be able to:

  • Use constructive feedback techniques in the context of performance management
  • Provide continuous and evidence-based feedback
  • Use adapted techniques to structure the feedback
  • Communicate effectively
  • Identify emotions and manage difficult situations
Contenu

Content

  • What is feedback and how to use it to motivate our people
  • Identify appropriate moments to give feedback
  • Different feedback techniques
  • Tools to structure feedback
  • Key success factors and pitfalls to avoid
  • Feedback as a powerful trigger of emotions

Target audience

  • Human Resources Professionals
  • Managers newly promoted
intervenant

Our lead experts

This training is coordinated by Bénédicte Burioni, Partner, People & Organisation for PwC Luxembourg. This training will be presented by HR specialists. 

Laurence Mohy, Senior Manager, Trainer and HR consultant

Laurence has almost 15 years of experience in the HR field. In her role of Senior Manager, Laurence is in charge of various HR transformation projects and supports client HR teams from both and operational and/or project perspective, specifically focusing on Talent management, UPskilling and HR interim management topics. Her experience includes HR transformation projects for both the private and public sector. 

In parallel to her experience in HR consulting, Laurence is a trainer within the PwC's Academy and internally within PwC, where she regularly facilitates training related to various HR topics and management. 

Contact us

Contact details

PwC's Academy, Crystal Park Building, PwC Luxembourg

Tel: +352 49 48 48 4040

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