Giving & receiving constructive feedback

A regular dialogue between the employee and his/her manager is necessary in a process of continuous improvement and personal development. In this context, it is essential to provide constant and constructive feedback to your people.

This training offers participants the opportunity to become familiar with techniques of giving feedback to your people.

9 November 2020 (ENG) - Webinar format - 9am-1pm

11 January 2021 (FR) - 9am-1pm

22 February 2021 (ENG) - 9am-1pm

19 May 2021 (ENG) - 9am-1pm

Price: 400.00 €

Duration: 4h

Language: English, also available in French and Luxemburgish

Number of participants: max. 12

Objectives

By the end of this course, participants will be able to:

Use constructive feedback techniques in the context of performance management
Provide continuous and evidence-based feedback
Use adapted techniques to structure the feedback
Communicate effectively
Identify emotions and manage difficult situations

Content

What is feedback and how to use it to motivate our people
Identify appropriate moments to give feedback
Different feedback techniques
Tools to structure feedback
Key success factors and pitfalls to avoid
Feedback as a powerful trigger of emotions

Target audience

Human Resources Professionals
Managers newly promoted

Our lead experts

This training is coordinated by Bénédicte Burioni, Partner, People & Organisation for PwC Luxembourg. This training will be presented by HR specialists.