Robotic Process Automation
Operational efficiency is a major challenge for banks. In their search to enhance service quality and reduce operational costs, banks have usually had the choice between system developments, outsourcing and offshoring.
However, recent technological developments have brought a new option that is solid, cheap and very easy to deploy: robotic process automation (RPA).
Robotic Process Automation is the new automation solution for your operations providing substantial efficiency gains to stay ahead of competition. RPA is an innovative software that automates repetitive tasks usually performed by humans. It mimics employees' actions between your different applications such as: navigating a screen, opening and closing programs, copy-pasting, sending e-mails, searching the Internet, capturing and transferring data, reading PDF files and much more!
RPA automates transactions between your different systems. It works as a cross-systems, cross-applications binder to better manage and visualise your processes with an end-to-end approach.
RPA is an agile solution operating on top of your current systems and applications landscape without changing it. Following earlier solutions for process optimisation such as Macros, ERP automation and BPM, RPA offers an even higher level of automation at lower costs and higher efficiency.
RPA's unique functionality to move between systems allows it to be implemented across departments including Back Office, Finance & Accounting, HR, IT and Customer Service among others.
What kind of tangible benefits can you expect from RPA?