IT Consulting Case Studies: Public Sector

The public sector faces challenges like stronger demand for transparency and interaction between administrations, businesses and citizens, as well as a constant need for decreasing IT costs. The increasing volume and complexity of data requires a constant focus on infrastructure and telecommunications, driving the need for more efficient and more flexible hosting services. Major transformations are also required for the development of shared service centres or green IT initiatives.

We have gained a deep knowledge and a unique set of skills in the public sector by working closely with multiple public organisations at different levels: local, regional, national, and international. Our approach is to help public institutions transform their IT function into a client-centric organisation that demonstrates agility, sound cost management, delivers high quality services and can integrate seamlessly with business processes. With regard to projects, we can bring extensive experience in the design and implementation of public-sector specific solutions for your internal services such as procurement, finance, and HR, and your e-Government services like digitalisation, document management, and citizen or government portals.

IT Strategy and Organisation

• COBIT maturity assessment and IT processes performance review for a European institution
• Definition of an Enterprise Architecture and set-up of the subsequent programme
• Support for the implementation of an IT Projects Portfolio Management process at the European Parliament
• Helpdesk support contract renewal

IT Implementation

• Modernisation and implementation of a transactional human resource system
• Modernisation of the Financial Information System for a large European Institution

IT Risk and Security

• IT security audit