As part of our ongoing effort to ensure a high quality service and high standard of business conduct, a procedure is set up to address complaints or concerns that a PwC partner or staff person has failed to comply with professional, regulatory, and legal requirements, or PwCs' own system of quality controls.
Our Code of Conduct already encourages partners and staff to report and express their concerns and to do so in a good faith, fairly, honestly and respectfully. It also confirms our commitment to protecting partners and staff against retaliation.
As a client, we encourage you to raise any issue you could have in respect of any complaints or allegation to your contact or service partner.
Our Managing Partner, Didier Mouget, is also at your disposal if you consider more comfortable to raise the matter with him directly.